Privacy Policy

We collect the following types of information:

• Account details — name, email address,phone number and dlixo account password.
• Location — GPS coordinates when you use location-based features (e.g., searching nearby, adding a place or business). We do not track your location in the background.
• Business information — store name, address, phone number, category, photos, and operating hours (for business owners).
• User-generated content — public place names, descriptions, photos, and opinions you voluntarily submit.
• Messages and orders — communications and transactions made within the app.
• Device information — device model and identifiers used for account security and notifications.

We use your information to:

• Provide and operate the dlixo app and its features.
• Show you nearby businesses and public places.
• Process orders and facilitate in-app messaging.
• Send account-related emails and SMS (e.g., OTP verification).
• Deliver push notifications (only with your permission).
• Maintain account security and detect misuse.
• Improve the app experience.

We do not sell your personal information. We only share data with:

• Service providers — third-party services that help us operate the platform (e.g., email delivery, push notifications). These providers only process data on our behalf and are bound by confidentiality agreements.
• Other users — your public contributions (place listings, opinions, store profiles) are visible to other users as part of the community platform.
• Legal authorities — when required by law or to protect the safety of our users.

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, or misuse. You can view and manage your active login sessions from within the app.

We retain your data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data by contacting us.

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for optional features (e.g., notifications, location) at any time.

To exercise these rights, contact us at privacy@dlixo.com.

dlixo is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will remove it promptly.

We may update this policy from time to time. We will notify you of significant changes via the app or email. Continued use of dlixo after changes take effect constitutes your acceptance of the updated policy.

For questions or concerns about this Privacy Policy: